Compliance & Trust
Food Safety
Food safety is not just a regulatory requirement, it's the foundation of our business. When you serve raw fish to your guests, you need absolute confidence in every link of the supply chain. That confidence starts with us.
Our Framework
Comprehensive Safety Protocol
Cold Chain Integrity
From the moment product leaves the ocean to the moment it reaches your kitchen, temperature is continuously monitored and maintained. Our refrigerated fleet, temperature-controlled warehouses, and insulated packaging ensure an unbroken cold chain.
- GPS-tracked temperature monitoring
- Refrigerated fleet with real-time alerts
- Temperature-controlled warehousing at all 5 locations
HACCP Compliance
Our facilities operate under strict Hazard Analysis Critical Control Point (HACCP) protocols. Every critical control point is identified, monitored, and documented to prevent contamination and ensure product safety.
- HACCP-certified facilities
- Regular third-party audits
- Comprehensive documentation and traceability
Inspection & Traceability
Every product is inspected upon arrival and before dispatch. Our traceability system allows us to trace any product back to its source, the specific port, vessel, and harvest date, within minutes.
- Dual inspection: arrival and dispatch
- Full lot-level traceability
- Rapid recall capability if ever needed
Staff Training & Hygiene
All warehouse and delivery staff undergo regular food safety training. Strict hygiene protocols, including PPE requirements, hand sanitation stations, and clean-room procedures, are enforced at every facility.
- Mandatory food safety certification
- Regular refresher training
- Strict PPE and hygiene protocols
Our Commitment
“We don't just deliver food. We deliver trust.”
Every protocol, every inspection, every temperature check exists for one reason: so you can serve your guests with absolute confidence. Your reputation depends on the quality of your ingredients, and our reputation depends on yours.
Questions About Our Safety Standards?
We're happy to discuss our food safety protocols, share documentation, or arrange a facility tour.