Sales Coordinator (Bilingual)

About the Role

We are looking for an organized and proactive Sales Coordinator to support our growing Toronto sales team. This hybrid role combines inside sales support with administrative coordination, making it ideal for someone who enjoys both client-facing work and behind-the-scenes organization.

Working closely with our outside sales representatives, you will help manage client relationships, process orders, prepare proposals, and ensure smooth communication between sales, operations, and customers. This role is open to working holiday visa holders.

Responsibilities

• Process and track customer orders in coordination with the sales and warehouse teams
• Manage incoming sales inquiries via phone, email, and online channels
• Prepare sales presentations, product sheets, and pricing proposals
• Maintain CRM records and update client information
• Coordinate sample deliveries and product tastings for prospective clients
• Assist with trade show preparation and event coordination
• Generate sales reports and performance summaries
• Translate sales materials between Japanese and English
• Support the sales team with scheduling, travel arrangements, and expense reports

Qualifications

1. 1Bilingual fluency in Japanese and English (spoken and written)
2. 2Strong organizational and multitasking abilities
3. 3Proficiency in Microsoft Office and comfort with CRM systems
4. 4Excellent written and verbal communication skills
5. 5Detail-oriented with strong follow-through
6. 6Legal authorization to work in Canada (including working holiday visa)

Preferred Qualifications

• 1-2 years of sales support, coordination, or customer service experience
• Experience in the food service, hospitality, or distribution industry
• Knowledge of Japanese cuisine and food culture
• Experience with Salesforce, HubSpot, or similar CRM platforms
• Post-secondary education in business, marketing, or related field

What We Offer

• Competitive salary ($45,000 – $55,000 depending on experience)
• Comprehensive health and dental benefits (for eligible visa holders)
• Employee discount on TWF products
• Professional development and training opportunities
• Supportive, multicultural team environment
• Standard office hours with occasional flexibility